I’ve got an emergency, my a/c went out an its the middle of summer, we’re dying here –

What do I do?

Well, if its normal business hours (Mon – Fri 7am to 5pm) give us a call at 504.831.2000. We move all our broken down clients to the top of our list and will do our best to send out a mechanic today.  You can check out our self-diagnosis chart to make sure its not something you can’t take care of on your own.

If its after hours or a weekend we recommend you call your mama or you get a hotel room and enjoy the night in air conditioning. The best price on a last minute hotel can often be found on hotwire.com. We’ve found you can get pretty good deals on one night hotel stays in the area at a cheaper price then it would cost us to come out.

You might not like this answer but let us tell you 7 reasons why this is the best idea

  1. Any AC company who sends out a technician is going to charge you at least $150/hour just to come out after hours or on a weekend. This is a typical double time rate.
  2. Even if they can diagnose the problem they likely won’t be able to fix it in the dark or on the weekend.
  3. All the supply houses are closed, and even though we carry all kinds of equipment and parts with us no one can have the exact parts you are missing.
  4. Since we are going to have to come back out to fix it anyway that’s gonna cost you another $85/hour for us to come an fix what we diagnosed.
  5. Emergency AC contractors usually mark up their parts at ridiculous rates because you are now stuck with using them. They know you are stuck with them because it will cost you even more to have some other company come out and diagnose what’s wrong.
  6. You can usually get a hotel room in the local area you live in on hotwire or other discount sites for less than $80 for the night.
  7. These hotel rooms usually come with access to swimming pools and we know you’re hot and the kids are hot. The temperature and your frustration both need to cool off so go enjoy yourself and lets get this thing fixed for you tomorrow. Capice?

So take these two steps

**By the way – Hotwire.com doesn’t pay us any money to recommend them, we just know you can get a hotel room from them at the right price – Take the advice as lagniappe**